Vincent Samson Pidakala

Welcome to My Professional Portfolio

Vincent Samson Pidakala | Senior QA Engineer | Healthcare, Insurance & Enterprise Software Testing

With over 12 years of experience as a Senior Software Test Engineer, I have successfully delivered high-quality software solutions across Healthcare, Insurance, Telecom, Financial Services, and Business Intelligence domains. I specialize in Manual Testing, Mobile Application Testing, API Testing, Functional Testing, Regression Testing, UAT, Production Validation, and Defect Management. My expertise includes designing comprehensive test strategies, ensuring regulatory compliance, leading quality assurance initiatives, and collaborating with cross-functional teams to deliver reliable, scalable, and defect-free enterprise applications. Currently, I am strengthening my expertise in Selenium Automation, Java, TestNG, and AI-driven Quality Engineering to contribute to next-generation software testing and automation.

Throughout my career, I have worked with leading organizations including ChannelSoft IT Services, Tata Consultancy Services (TCS), Symphonize, Marlabs, IBM India, ValueMomentum, and Ebix Software, contributing to enterprise-scale software quality assurance initiatives across Healthcare, Insurance, Telecom, Taxation, and Business Intelligence domains. I have successfully collaborated with Business Analysts, Developers, Product Owners, Onsite Coordinators, and cross-functional Agile teams to ensure the delivery of reliable, secure, and high-performing web and mobile applications. My expertise includes designing comprehensive test strategies, creating detailed test plans and test cases, executing Functional, Regression, UAT, API, Mobile, and Production Validation testing, and managing the complete defect lifecycle using industry-standard tools such as Jira, TestRail, Bugzilla, and Microsoft VSTS. I am recognized for my analytical thinking, attention to detail, problem-solving abilities, and commitment to delivering defect-free software within demanding project timelines. As I continue advancing my expertise in Selenium Automation, Java, TestNG, and AI-driven Quality Engineering, my goal is to build intelligent, scalable automation frameworks that enhance software quality, accelerate release cycles, and deliver exceptional user experiences.

My Expertise

Manual Software Testing – Over 12 years of experience in Functional Testing, Regression Testing, Smoke Testing, Sanity Testing, Exploratory Testing, GUI Testing, and User Acceptance Testing (UAT) across enterprise web and mobile applications.
Mobile Application Testing – Extensive experience testing Android and iOS applications, ensuring platform compatibility, usability, production readiness, and seamless user experience for healthcare and enterprise mobile solutions.
API Testing & Integration Validation – Proficient in REST API testing using Postman, Swagger, and JSON validation, ensuring accurate data exchange, API functionality, response validation, and backend integration.
Test Planning & Quality Assurance Strategy – Skilled in creating comprehensive Test Plans, Test Cases, Test Scenarios, Traceability Matrices, Test Execution Reports, Production Validation Reports, and Audit Documentation aligned with Agile development practices.
Defect Management & Root Cause Analysis – Strong expertise in identifying, documenting, tracking, prioritizing, and managing software defects using Jira, Bugzilla, Microsoft VSTS, TestRail, and Change Point while collaborating closely with development teams for timely resolution.
Healthcare, Insurance & Enterprise Software Testing – Hands-on experience delivering quality assurance solutions for Clinical Trial Management, Healthcare, Insurance, Telecom, Taxation, and Business Intelligence applications with a focus on compliance, reliability, and business continuity.
Agile, SDLC & Release Management – Experienced in Agile Scrum, SDLC, Waterfall, and V-Model methodologies, supporting sprint planning, release validation, production smoke testing, and continuous quality improvement throughout the software development lifecycle.
Automation Testing – Working knowledge of Selenium WebDriver, Java, TestNG, Page Object Model (POM), BDD Cucumber, Maven, Jenkins, and GitHub, with a strong focus on transitioning into AI-driven automation framework development.
Leadership & Team Collaboration – Successfully led QA teams, mentored junior testers, coordinated with Business Analysts, Developers, Product Owners, and client stakeholders, while driving quality initiatives and delivering defect-free software releases.
Continuous Improvement & Quality Excellence – Passionate about improving testing processes, enhancing product quality, reducing production defects, strengthening QA best practices, and leveraging emerging technologies to deliver scalable, high-quality software solutions.

Professional Journey

With over 12 years of experience in Software Testing and Quality Assurance, I have built a successful career ensuring the delivery of reliable, high-quality software solutions across Healthcare, Insurance, Telecom, Taxation, and Business Intelligence domains. My professional journey has been driven by a passion for quality engineering, continuous learning, and delivering defect-free applications through comprehensive testing strategies, process improvement, and close collaboration with cross-functional teams.

Most recently, I served as a Senior Software Engineer at ChannelSoft IT Services Pvt. Ltd., where I led the technical and functional testing of Medable's clinical trial management applications across Android and iOS platforms. My responsibilities included preparing detailed Test Plans, Production Validation Reports, Audit Trail Reports, executing Functional, Regression, Sanity, UAT, and API testing, managing the complete defect lifecycle using Jira, and ensuring compliance with stringent healthcare quality standards. I collaborated closely with Business Analysts, Developers, Onsite Study Coordinators, and client stakeholders to deliver secure, compliant, and high-performing healthcare applications.

Throughout my career, I have contributed to leading organizations including Tata Consultancy Services (TCS), Symphonize Pvt. Ltd., ValueMomentum Pvt. Ltd., Marlabs Software Pvt. Ltd., IBM India Pvt. Ltd., and Ebix Software India Pvt. Ltd. My experience spans enterprise web and mobile applications, API testing, production validation, business intelligence platforms, insurance solutions, telecom applications, and software licensing systems. I have successfully led QA teams, designed end-to-end test strategies, coordinated User Acceptance Testing (UAT), managed defect resolution, and continuously improved testing processes to deliver scalable, reliable, and business-critical software solutions. As I continue expanding my expertise in Selenium Automation, Java, TestNG, and AI-driven Quality Engineering, my goal is to help organizations accelerate software delivery while maintaining the highest standards of quality and customer satisfaction.

Vision & Dedication

My vision is to become a recognized leader in Software Quality Engineering by driving innovation, automation, and excellence in software testing. I aspire to help organizations deliver reliable, secure, and high-performing applications through modern quality assurance practices, intelligent automation frameworks, and continuous process improvement. As technology evolves, I remain committed to embracing emerging trends such as AI-driven testing, test automation, and quality engineering to build scalable and future-ready software solutions.

I am dedicated to maintaining the highest standards of software quality through meticulous testing, strategic planning, and collaborative teamwork. By combining strong analytical thinking, technical expertise, and a continuous learning mindset, I strive to minimize production defects, accelerate software delivery, and enhance user experiences. My commitment is not only to ensuring product quality but also to mentoring teams, fostering innovation, and contributing to organizational success by delivering software that meets both business objectives and customer expectations.

Vincent Samson Pidakala

Name: Vincent Samson Pidakala

Email: psvincent612@gmail.com

Mobile: +91 8186864431, 7670908460

Location: Vijayawada, Andhra Pradesh, India

My Skills

Having worked within the industry for over 12+ Years, I have developed a wide range of skills that would meet and exceed the expectations for the role.

I would relish the opportunity to bring this level of success to your company. If you would like to get in touch to discuss my application and arrange an interview, you can contact me.

AREAS OF EXPERTISE

Manual Testing 98%

Mobile Application Testing 97%

Agile Methodology 95%

Functional Testing 96%

UAT Testing 97%

Insurance Domain Testing 98%

Well versed with

Android Application Testing 95%

REST API Testing 97%

Selenium WebDriver 93%

Agile QA & Test Management 96%

iOS Application Testing 98%

Page Object Model (POM 97%

Language Skill

Language is absolutely central to your learning: without it, you cannot make sense or communicate your understanding of a subject.

English
Telugu
Hindi

My Exprience

12+ Years Exprience

Above and beyond my experience and capabilities I have been commended for my high level of interpersonal skills and my naturally engaging personality. My motivations include learning new things, the challenge of meeting the needs of an organisation, and ensuring high-quality outcomes.

ChannelSoft IT Services Pvt. Ltd

As Senior Software Engineer

Dec 2022 – May 2024

Key Result Areas:

Project: Medable – Clinical Trial Management Platform (Healthcare Domain)

Led technical and functional testing activities for healthcare mobile applications across Android and iOS platforms.
Prepared comprehensive Test Plans, Audit Reports, Production Reports, and Quality Documentation to ensure compliance with healthcare quality standards.
Executed Functional Testing, Regression Testing, User Acceptance Testing (UAT), Sanity Testing, and Production Validation Testing throughout the software development lifecycle.
Managed the complete defect lifecycle using Jira, collaborating closely with development teams to analyze, prioritize, and resolve issues efficiently.
Validated mobile application workflows, user experience (UX), business requirements, and end-to-end application functionality.
Participated in release validation, production smoke testing, and deployment verification to ensure successful software releases.
Collaborated with onsite coordinators, Business Analysts, developers, and client stakeholders to deliver high-quality software solutions.
Supported Quality Assurance processes for clinical trial management applications, ensuring regulatory compliance and reliable product delivery.

Tata Consultancy Services (TCS)

As Business Associate / Assistant Consultant

Sep 2021 – Jul 2022

Key Result Areas:

Supported mobile application testing activities across Android, iOS, and backend systems, ensuring application functionality and stability.
Facilitated knowledge transfer (KT) sessions and prepared comprehensive documentation to support team onboarding and project continuity.
Assisted project teams in executing Manual Testing, Functional Testing, and application validation throughout the software development lifecycle.
Prepared project documentation, test artifacts, and execution reports to improve team productivity and maintain quality standards.
Collaborated with developers, testers, and cross-functional teams to analyze issues, resolve defects, and ensure timely delivery of high-quality software releases.

Symphonize Pvt. Ltd

As Senior Test Engineer / Module Lead

Jul 2018 – Aug 2020

Key Result Areas:

Designed, reviewed, and executed comprehensive test cases aligned with business requirements, functional specifications, and user expectations.
Performed API testing using Postman, Swagger, and SoapUI to validate REST services, data integrity, and backend integrations.
Executed Functional Testing, Regression Testing, Exploratory Testing, and User Acceptance Testing (UAT) across multiple project releases.
Managed the complete defect lifecycle by logging, tracking, prioritizing, and coordinating issue resolution with development teams using Agile methodologies.
Prepared detailed Test Strategies, Test Plans, Test Cases, and Test Execution Reports to ensure complete test coverage and project quality.
Led a Quality Assurance team of six testers, coordinating sprint activities, task allocation, mentoring team members, and ensuring timely project delivery.
Supported automation initiatives by developing and maintaining basic Selenium WebDriver scripts using Java to improve regression testing efficiency.
Enhanced testing efficiency and software quality through structured QA processes, sprint planning, continuous process improvements, and effective stakeholder collaboration.

Project: PrecisionBI – Business Intelligence & Analytics Platform

Value Momentum Pvt. Ltd.

As Senior Test Engineer

Sep 2014 – Oct 2015

Key Result Areas:

Conducted Functional Testing and Regression Testing for enterprise tax and financial software applications, ensuring application quality, reliability, and compliance with business requirements.
Executed comprehensive test cases for iterative releases, feature enhancements, and application updates to validate functionality and system performance.
Collaborated closely with onsite Business Analysts, developers, and business stakeholders to understand requirements, clarify functional specifications, and ensure complete test coverage.
Assisted in developing Selenium WebDriver-based regression test scripts using Java to support automation initiatives and improve testing efficiency.
Managed the complete defect lifecycle using Jira, including defect logging, tracking, prioritization, reporting, and coordination with development teams for timely resolution.
Participated in release validation, production verification, and post-deployment testing to ensure stable, high-quality software releases and seamless user experience.

Project: Liberty Tax – NextGen Tax Filing Solution

Marlabs Software Pvt. Ltd

As Senior Test Engineer / Module Lead

Aug 2011 – Aug 2014

Key Result Areas:

Delivered comprehensive Quality Assurance services for insurance and specialty risk management applications, ensuring reliable and high-quality software releases.
Executed Functional Testing, Regression Testing, User Acceptance Testing (UAT), Smoke Testing, and SharePoint application testing across multiple release cycles.
Designed and executed detailed test cases, test scenarios, and validation procedures while supporting production deployment and release verification activities.
Managed the complete defect lifecycle using Microsoft VSTS, including defect logging, tracking, prioritization, reporting, and coordination with development teams.
Collaborated with Business Analysts, product stakeholders, and development teams to validate business requirements and ensure comprehensive test coverage.
Performed browser compatibility testing and application performance validation using HttpWatch to identify performance bottlenecks and improve application reliability.
Led module-level Quality Assurance activities, coordinated sprint testing efforts, mentored team members, and ensured timely delivery of high-quality software solutions.

Project: Endurance Specialty Insurance Fortitude Conversion Project

IBM India Pvt. Ltd.

As Software Consultant / System Tester

Jun 2010 – Mar 2011

Key Result Areas:

Performed comprehensive System Testing, End-to-End Testing, User Acceptance Testing (UAT), Regression Testing, and Smoke Testing to ensure application quality, functionality, and release readiness.
Contributed to telecom application releases, feature enhancements, and maintenance projects, ensuring seamless integration and reliable software delivery.
Collaborated with cross-functional teams, including developers, business analysts, and integration teams, to validate end-to-end application workflows and business processes.
Prepared detailed test cases, executed test scenarios, and managed the complete defect lifecycle using IBM ClearQuest and HP Quality Center (HP QC).
Utilized backend validation tools, including PuTTY, to perform application verification, log analysis, and root cause investigation for reported issues.
Resolved critical client-facing production issues by performing in-depth analysis, coordinating with technical teams, and ensuring timely resolution to maintain application stability and customer satisfaction.

Project: AT&T E-Maintenance Application

Ebix Software India Pvt. Ltd.

As Quality Analyst

Feb 2007 – Mar 2009

Key Result Areas:

Delivered production support and testing services for enterprise software licensing platforms, ensuring application stability and business continuity.
Executed Functional Testing, GUI Testing, and Regression Testing for change requests, software enhancements, and production releases.
Performed SQL-based data validation and verification to ensure data integrity, consistency, and accuracy across application workflows.
Supported Java-based debugging and testing activities using Eclipse IDE to identify, analyze, and resolve application issues.
Managed defect tracking, test execution, and quality documentation while ensuring timely resolution of reported issues.
Collaborated with clients, business stakeholders, and development teams to maintain quality standards, validate releases, and ensure successful production deployment.

CAREER ACHIEVEMENTS:

🏆 ChannelSoft IT Services Pvt. Ltd. | Medable Project

Ensured 100% transparency and accuracy in defect reporting for a 15-member Quality Assurance team, improving collaboration and defect traceability.
Received appreciation from Test Managers and Onsite Study Coordinators for delivering precise defect analysis, comprehensive bug documentation, and high-quality reporting.

🏆 Symphonize Pvt. Ltd. | PrecisionBI Project

Successfully delivered the PBI Dashboard module with zero critical defects, ensuring exceptional software quality and customer satisfaction.
Achieved defect-free releases, resulting in zero testing iterations across Test, Pre-UAT, Post-UAT, and Production environments.

🏆 Marlabs Software Pvt. Ltd. | Endurance Project

Successfully transformed five reported defects into approved feature enhancement requests during a single release cycle, improving application functionality and stakeholder satisfaction.

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